LEGAL REFERENCE

Aapka Personal Information Hamare Paas Mehfooz Hai

pkr 360 mein aapka har detail—JazzCash se withdrawal, aapka account password, aapka real name—encrypted aur secure servers par hota hai. Hum samajhte hain ke privacy aapka right hai...

Encryption StandardAccount SecurityData Transparency
pkr 360 Aapka Personal Information Hamare Paas Mehfooz Hai

Hum Kya Data Collect Karte Hain

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAAL HO

Humse Rابط Karo Agar Sawaal Ho

Team online

Email Support

[email protected] par apna sawaal likho. Hum 48 ghante mein jawab dete hain aur aapke data ke baare mein full clarity dete hain.

In-App Help

Aapke pkr 360 account mein 'Settings' tab mein Privacy Center hai. Wahan se apna data dekh sakte ho aur request kar sakte ho.

Account Verification

Agar aapko apna account data delete karna ho ya change karna ho to account settings se direct karo. Hum within 7 days process kar dete hain.

SECURITY KA TAREEQA

Hamari Security Process Saaf Hai

SSL Encryption

Aapka har transaction—JazzCash se deposit ho ya Easypaisa se withdrawal—SSL encryption ke through hota hai. Koi bhi third party aapka payment info nahi dekh sakta.

Password Protection

Aapka password hashed aur salted format mein store hota hai. Hamara team bhi aapka plaintext password nahi dekh sakta. Agar koi access hone ke signs dikhe to account immediately lock ho jata hai.

Fraud Detection

Har login aur har large withdrawal par humara system ko alert jaata hai. Agar suspicious activity dikhe to hum aapko SMS aur email dono par notify karte hain.

Payment Provider Trust

JazzCash, Easypaisa, SadaPay aur Raast—ye sab Pakistan mein licensed hain. Humara integration securely verify karta hai ke aapka bank account hi account se link ho.

Data Retention Policy

Aapke login history 2 saal tak rakhe hote hain taakhe aapko apna account activity dekh sako. Deleted accounts ke data 90 din baad permanent erase ho jate hain.

Compliance Audits

Hamara system quarterly third-party security audits se pass karta hai. Penetration testing aur data-breach simulations regularly run hote hain.

Aap Apna Data Le Sakte Ho Ya Delete Kar Sakte Ho

Data Export
Aap apna full account data—history, transactions, profile—CSV format mein export kar sakte ho. Settings > Privacy Center > Download My Data par click karo.
Right to Delete
Jab aap account delete karte ho to aapka personal info 90 din mein permanently hataya jaata hai. Game history anonymized rehta hai for our records.
Correction Request
Agar aapka name ya email galat hai to account settings se update kar sakte ho. JazzCash ya Easypaisa link update karna ho to verification process follow karna padta hai.
Marketing Opt-Out
Hum aapko promotional emails aur SMS sirf tab bhejte hain jab aap consent de. Email footer mein unsubscribe link hai ya settings mein turn off kar sakte ho.
Cookie Consent
Aapke browser session aur preference cookies hote hain. Ye sab non-tracking hain. Analytics ke liye anonymized data use hota hai, koi personal ID nahi.
Third-Party Links
Agar aap pkr 360 app ko Facebook ya Google account se link karte ho to unka privacy policy alag apply hota hai. Humara data sharing limited hai.
Children's Privacy
pkr 360 sirf 21+ for adults hai. Agar 18 saal se chhote kisi ne account banaaya to hum usse immediately delete karte hain aur koi data nahi rakhte.
ACCOUNT TRANSPARENCY

Kya Aapko Policy Ke Baare Mein Pata Hona Chahiye

Two-Factor Auth Option Aap apne account par 2FA enable kar sakte ho. OTP...
Session Timeout Agar aap 30 minutes tak inactive rahte ho to aapka...
Withdrawal Verification Jab aap JazzCash, Easypaisa, SadaPay ya Raast par withdraw karte...
Live Activity Log Account Settings mein 'Active Sessions' tab mein aapko pata chal...
Support History Access Aapke sath chat, email aur ticket history sab aapke account...
Policy Update Notice Agar hum privacy policy change kare to aapko email aur...

Privacy Policy Ke Baare Mein Zyada Pooche Gaye Sawaal

Nahi. Humhare paas sirf itni information hoti hai ki aapne X rupees withdraw kiye aur transaction successful ya failed tha. Aapka JazzCash full balance ya transaction history humhe nahi dikhai deti. JazzCash ka apna app use karo balance check karne ke liye.

Nahi. Easypaisa aur aapka bank—woh apni security secure rakhne ke liye responsible hain. pkr 360 sirf aapka account-level security ensure karta hai. Agar aapka pkr 360 password strong rakho aur 2FA enable karo to aapka account safe rahega.

Active account mein jab tak aap rahe tab tak. Delete karne ke baad 90 din mein saari personal information remove ho jati hai. Game records anonymized hote hain. Legal ya tax reasons mein 7 saal limited data retain karna pad sakta hai but personal ID nahi.

Haan, approximate location—state level—check karte hain taakhe pata chal sake aap supported ilaqe mein ho ya nahi. Exact GPS data nahi liya jaata. Device aur IP se pata chal jaata hai ki aap Pakistan mein ho.

Account Settings mein 'Payment Methods' par jaao. Puraana SadaPay unlink kar de aur naya add kar. Verification process phir se karna padta hai. 24 ghante mein update ho jaata hai. Pending withdrawals puraane account se hi process honge.

Sirf tab jab aap explicitly connect karo—jaise Facebook login ya Google account link. Woh apps ko humara side se kuch basic info mil sakta hai lekin payment details kabhi nahi. Aap anytime disconnect kar sakte ho.

Account Settings mein 'Close Account' par click karo. Form fill karo. 7 din waiting period hai taakhe aap change your mind kar sako. 7 din baad poora account permanently delete ho jaata hai. Active withdrawals complete hone tak account open rehta hai.